Privacy Policy

CrawlSphere (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our Service.

1. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email address) provided through Google OAuth
• Google Search Console data you authorize us to access
• Usage data and interaction logs within the Service
• Billing information processed through our payment provider

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns to improve the Service

3. Google Data

CrawlSphere accesses your Google Search Console data only with your explicit authorization. We use this data solely to provide the Service features you request. We do not sell or share your Google data with third parties. You can revoke access at any time through your Google account settings.

4. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. Search Console data is retained according to your subscription plan (up to 90 days for Pro, up to 365 days for Premium and Enterprise). You may request deletion of your data at any time.

5. Data Security

We take reasonable measures to help protect your information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. All data is transmitted over HTTPS and stored encrypted at rest.

6. Third-Party Services

We use the following third-party services that may process your data:

• Cloudflare — infrastructure and security
• Stripe — payment processing
• Google OAuth — authentication and Search Console access

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Export your data in a machine-readable format
• Revoke Google access at any time

8. Cookies

We use session cookies for authentication. These are essential for the Service to function and cannot be disabled. We do not use tracking or advertising cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.

10. Contact

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at privacy@crawlsphere.com.